During this trying time of the COVID-19 pandemic our office is striving to protect you, your family and our staff. As such, you will see significant changes that have been implemented for everyone’s protection. Our front office door will remain locked throughout the day in order to control who will be entering our office. We will request that you call the office upon your arrival and we will come to your car to greet you. Our staff will acquire a temperature and a brief health screening prior to entering our clinic. Anyone entering our office will be required to wear a face covering such as a mask, scarf, bandana. We request that all escorts remain in their vehicles in our parking lot during consultations and procedures. In the case of children and minors, exceptions will be made at Doctor Clemens’s discretion. We will notify you as soon as they are done. We may, if logistics permit, FaceTime or call you during the consultation to allow for questions and answers. Post procedure, we will come to your car to give and review with you the post operative instructions. When you do enter the office, you will see minor changes we have made in order to protect you and our staff. Use of personal protective equipment, sterilization procedures and cleaning protocols are all in place for your protection. This includes utilizing an instrument washer and autoclave sterilization with spore checks performed by OHSU on a weekly basis.